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1. Introduction

Welcome to Veloureia. By accessing or using our website, www.veloureia.com (or any related platform), you agree to comply with these Legal Terms and Conditions, as well as our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree with any part of these Terms, please refrain from using our services.

2. Intellectual Property

All content on the Veloureia website — including text, images, graphics, logos, videos, and software — is the property of Veloureia or its licensed content providers. This material is protected by copyright, trademark, and intellectual property laws.
You may not copy, reproduce, modify, or distribute any content without prior written permission from Veloureia.

3. Product Information

We aim to ensure that all product descriptions, pricing, and availability displayed on our website are accurate. However, occasional errors or inaccuracies may occur. Veloureia reserves the right to correct or update information at any time without prior notice.

4. Ordering and Payment

By placing an order on our website, you agree to purchase products in accordance with these Terms.
Veloureia reserves the right to refuse or cancel any order at its sole discretion.
All prices are displayed in Euros (€) unless stated otherwise. Payments are securely processed through trusted third-party providers.

5. Payment Methods

We accept major credit and debit cards as well as secure online payment methods.
You are responsible for providing accurate and valid payment information at checkout.

6. Shipping and Delivery

For detailed information regarding shipping times, delivery areas, and fees, please refer to our Shipping Policy.
While we strive for timely delivery, Veloureia is not responsible for delays caused by couriers, customs procedures, weather conditions, or events beyond our control.

7. Returns and Refunds

If you are not satisfied with your purchase, please review our Refund Policy.
Returns are accepted within the specified timeframe, provided that all return conditions are met.

8. Limitation of Liability

To the maximum extent permitted by law, Veloureia shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to financial loss, loss of data, or business interruption.

9. Governing Law

These Legal Terms are governed by and interpreted in accordance with the laws of Germany.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Germany.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.
By using our website, you consent to the practices described in our Privacy Policy.

11. Changes to Terms

Veloureia reserves the right to update or modify these Legal Terms at any time without prior notice.
Changes take effect immediately upon publication. We recommend reviewing these Terms regularly.

12. Force Majeure

Veloureia shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, technical failures, government actions, or service interruptions.

13. Contact Information

For any questions regarding these Legal Terms, please contact us:

Store: Veloureia
Address: Kronprinzenstraße 21, 47229 Duisburg, Germany
Email: contact@veloureia.com
Phone: +498025551572
Full Name: Ali Asghar Mohebzadeh